Privacy policy

Who we are

Artemis Dental is a private dental clinic based in Antalya, Turkey, providing dental treatment and related patient-care services to international and UK patients. This policy explains what personal information we collect through this website, why we collect it, and the choices you have. We are committed to handling your data lawfully, fairly and transparently, in line with UK data-protection principles.

The information we collect

When you complete an enquiry or consultation form, we collect the details you choose to provide, which may include:

• Your name, email address and telephone or WhatsApp number;
• The treatment you are interested in and any details you share about your dental needs;
• Any photographs or messages you voluntarily send us;
• Basic technical data such as the page you submitted from, to help us respond in context.

We only ask for what we need to respond to your enquiry and prepare a treatment plan. You are never required to upload clinical images to make an enquiry.

How we use your information

We use your information to respond to your enquiry, prepare a personalised treatment plan and price, arrange your care and travel where relevant, and stay in touch about your treatment. Where you give consent, your enquiry may be shared with our partner clinic or processed through our quote platform so that you receive an accurate plan. We do not sell your personal data to third parties.

Lawful basis

We process your data on the basis of your consent (given when you submit a form and tick the consent box) and our legitimate interest in responding to enquiries and providing the care you have requested. You may withdraw consent at any time.

Sharing and storage

Your enquiry is handled by our patient-care team and may be processed using trusted service providers — including secure lead-management and quotation platforms, and messaging tools — solely to respond to you. These providers act on our instructions and are required to keep your data secure. We retain enquiry data only for as long as necessary to provide our services and to meet legal obligations.

Your rights

You have the right to access the personal data we hold about you, to ask us to correct or delete it, to object to or restrict its processing, and to withdraw consent. To exercise any of these rights, email [email protected] and we will respond promptly.

Cookies & analytics

This website uses minimal cookies and may use privacy-respecting analytics to understand how the site is used and improve it. You can control cookies through your browser settings. We do not use intrusive advertising trackers.

Contact

If you have any questions about this policy or how your data is handled, please contact us at [email protected].